Shipping & Delivery

How long will delivery take?
Delivery times vary depending on your location and the shipping method selected at checkout. Standard shipping typically takes 5–7 business days, while express options may arrive sooner. You will receive a tracking notification once your order is dispatched.

Do you offer international shipping?
Yes, we ship to multiple countries worldwide. Shipping costs and delivery times depend on the destination. Additional customs duties or taxes may apply and are the responsibility of the recipient.

Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. Use this to monitor your package’s progress until delivery.

What if I’m not home when my order arrives?
If you’re unavailable, the courier may leave your package in a secure location or attempt redelivery. In some cases, you may need to collect the parcel from a local depot.

Is shipping free?
Free shipping is available for orders above a certain value. Otherwise, standard shipping fees apply. Promotional free shipping offers may also be available periodically.

Can I change my shipping address after ordering?
Address changes must be requested immediately after purchase. Once the order is processed, we cannot guarantee modifications. Contact us as soon as possible for assistance.

What happens if my package is lost or damaged?
In the rare event of loss or damage, please reach out to us. We will work with the courier to resolve the issue promptly.

Do you ship to PO boxes?
No, we only deliver to physical addresses for security and tracking purposes.

Are there any shipping restrictions?
Some locations may have restrictions due to local regulations. If your area is affected, you will be notified during checkout.

How are items packaged?
All orders are carefully packaged in protective materials to ensure safe arrival. Signature confirmation may be required for high-value items.

For further questions, visit pearlnecklacepearl.com.